1. Andreas Belivanakis Member

    Helpdesk is gone

    Topic posted on: 20-04-2017 at 08:26

    There is no way to create a new helpdesk ticket.

  2. Gerald Versio staff
    Reply posted on: 20-04-2017 at 21:55

    You can create a support ticket through the support page.

    https://www.versio.eu/support

    Fill in your question, for example "My website is offline" and click on "Search".
    At the right side of the possible solutions you are able to create a support ticket for technical questions or open a chat for short questions about our products.

    Was this reply useful to you?

  3. Dragan Kalicanin Member
    Reply posted on: 06-07-2017 at 04:55

    Your java scripts doesn't work good. The options and form switched on for a sec. and then go back to invisible. Mozilla and IE can not see it.

    Can you change code because I can not contact you because having issues with server that I want to resolve.

    Was this reply useful to you?

  4. Gerald Versio staff
    Reply posted on: 06-07-2017 at 18:42

    We have sent it to our developer to fix this issue.

    You can also send an e-mail to support@versio.eu to get support or answer an e-mail received from us to create a ticket.

    Was this reply useful to you?